July 31st 2010
ILM3 Award in First Line Management
(VRQ Level 3) (5 x 1 day programme)
A programme for those people who are likely to become or already are, first line managers but have had little or no formal training. Successful candidates on either the Certificate or Award programmes become eligible for Associate Membership of ILM (AMInstLM)
Sample Course Contents:
Building the Team, Solving Problems and Making Decisions, Achieving Objectives through Time Management, Introduction to Leadership, Understanding the Communication Process in the Workplace, Managing Conflict in the Workplace.
B
16th, 30th September
14th, 28th October
11th November
16th, 30th September
14th, 28th October
11th November
