ILM3 Certificate in First Line Management

Both the Award and the Certificate in First Line Management qualifications are designed to improve your performance in your organisation through their strong focus on your specific job role. These highly practical programmes can generate significant payback for your employer in terms of cost savings and quality improvements in your workplace. Successful candidates on either the Award or Certificate programme become eligible for Associate Membership of ILM (AMInstLM)

Units: Building the Team, Solving Problems and Making Decisions, Achieving Objectives through Time Management, Introduction to Leadership, Understanding the Communication Process in the Workplace, Managing Conflict in the Workplace, Managing Stress, Motivating to Perform in the Workplace, Managing Projects etc.

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