September 5th 2010
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Business Administration

Mercia Offer NVQ;s in Business Administration that consist of the following:
 
NVQ LEVEL 2 Consisting of 5 units. Two mandatory and Three Optional units.
 
Unit 201 (Mandatory): Carry Out Your Responsibilities at Work
Unit 202 (Mandatory): Work Within Your Business Environment
Sample Optional Units (3 required)
Unit 110: Ensure Your Own Actions Reduce Risks for Health & Safety
Unit 206: Deal With Visitors
Unit 219: Use a Telephone System
Unit 220: Operate Office Equipment
Unit 225: Work Effectively With Other People
 
NVQ LEVEL 3 Consisting of 6 units. Two Mandatory and Four Optional units
 
Unit 301 (Mandatory): Carry Out Your Responsibilities at Work
Unit 302 (Mandatory): Work Within Your Business Environment
Sample Optional Units (4 required)
Unit 110: Ensure Your Own Actions Reduce Risks for Health & Safety
Unit 212: Use IT Systems
Unit 303: Supervise an Office Facility Unit 305: Manage & Evaluate Customer Relations Unit 311: Plan, Organise & Support Meetings Unit 312: Make a Presentation
Units 314, 315: Use Word Processing OR Spreadsheet Software
Unit 319: Plan & Implement Innovation & Change
 
Achievement at either level is on successful completion and verification of a portfolio of evidence to meet the unit standards.
Please contact us to discuss how we can help you with Train to Gain. Please call Mercia on 01902 713552.
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