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Courses

Commercial Training Department

Our team of dedicated personnel are on-hand to offer advice and information on Health and Safety, First Aid at Work, Management Training and numerous courses to suit your needs.

Courses are held publicly at Mercia Management or alternatively they can be held in-company at your premises and tailored to your industry's specific requirements.

All our expert tutors have a wealth of experience in their field, and we aim to deliver the best possible training for you and your employees.

See below some of our most popular courses, many other health, safety and bespoke training is available on request.

Our Brochure

Please click on the link below to view our brochure

Brochure Cover

Choose one of the following courses for more information

Electrical

Electrical

Health & Safety

Health & Safety

Human Resources

Human Resources

Management Training
Personal Development

Personal Development

IT Training

IT Training

C&G 2394 Initial Verification & Certification of Electrical Installations

This course is designed for practising electricians & management who have practical experience & knowledge of BS 7671:2008

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C&G 2395 Periodic Inspection, Testing & Reporting of Electrical Installations

This course is designed for practising electricians & management who have practical experience & knowledge of BS 7671:2008

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Portable Appliance Testing - The Management of Electrical Equipment Maintenance

This is a theory course for managers and all other personnel who have the responsibility for setting up and monitoring an inspection system for portable appliance testing

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Portable Appliance Testing - Inspection & Testing

This is a course designed for practitioners who undertake the inspection and testing of portable appliance equipment.

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17th Edition - IEE Wiring Regulations

The 17th Edition training course is primarily aimed at practicing electricians with relevant experience

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NEBOSH - General Certificate in Occupational Health & Safety

This nationally recognised qualification is the most appropriate route for gaining sound initial training in occupational safety and health.

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NEBOSH Fire Safety & Risk Management Certificate

The NEBOSH Fire Safety & Risk Assessment Certificate is widely acclaimed as the leading accredited fire safety qualification in the UK.

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NEBOSH Certificate in Environmental Management

The NEBOSH Environmental Certificate covers the practical issues of managing environmental risk and environmental health and safety.

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IOSH Managing Safely (Institute of Occupational Safety and Health)

Designed for Supervisors and Managers who need to manage health and safety.

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IOSH - Working Safely (1 day)

This course is designed for employees and contractors to understand their duties under relevant health & safety law.

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SPA - Safety Passport (Safety Passport Alliance)

The passport is a nationally recognised accredited training course designed to provide proof that basic health and safety has been covered.

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Risk Assessment: CIEH Level 2 Award in Principles of Risk Assessment

The CIEH Level 2 Award is designed to help improve the workplace culture for occupational health & safety

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Risk Assessment: CIEH Level 3 Award in Risk Assessment Principles & Practice

This one day course is designed to look at the general requirements of many regulations and learn the techniques of risk assessment.

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CIEH Level 2 Award in Health & Safety in the Workplace

This course incorporates the fundamental health and safety knowledge necessary across all occupations.

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Manual Handling: CIEH Level 2 Award in Principles of Manual Handling (half day)

HSE figures for industrial accidents reported each year show that manual handling, lifting and carrying of loads causes most 'over three day' injuries.

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Safe Manual Handling - Training the Trainer (1-2 people 1 day, 3-6 people 2 days)

Formal training techniques and presentation skills for persons who have the responsibility to instruct others in manual handling.

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Control of Substances Hazardous to Health

An important part of managing safety in the workplace is the control of hazardous substances.

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Emergency First Aider in the Workplace (1 day)

This course provides first aid knowledge and skills for emergency response and provides back-up support for the company first aiders.

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First Aid at Work Qualifier

First Aid at Work (3 days)

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First Aid Re-qualifier 2 days

All personnel who hold a First Aid Certificate must renew it within THREE YEARS.

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Fire Marshalls (half day + Bolt-On option half day Use of Extinguishers)

This course is intended to outline the theory of fire, fire classification and the requirements for fire procedure and evacuation.

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Safety in the Mounting and Use of Abrasive Wheels (half day)

Under the Provision and Use of Work Equipment Regulations (1998) companies are required to train their employees in the safe use of abrasive wheels and grinding machines.

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Safe Working Courses

Training is tailored to meet your specific requirements, arranged on dates to suit you and offers an efficient and cost effective option for staff group training.

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Fork Lift Truck Training - All Types of Machinery Including Counterbalance and Reach

Novice, Experienced but unlicenced and Licence Renewal training.

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Pendant Crane Training and Slinging & Lifting Training

The above courses offer two day training for novice level candidates or a one or two day refresher course for experienced candidates.

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Avoiding Discrimination and Harassment in the Workplace (1 day)

This workshop covers the practical application of equal opportunities and avoidance of tribunal claims.

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Dealing with Absence (half day)

This programme introduces delegates to the practical methods of dealing with absence.

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Developing an Absence Management Policy (half day)

This programme is designed to develop an effective policy for both short and long term absence.

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Discipline, Grievance and Employee Counselling (1 day)

This workshop will practice applying discipline, dealing with grievances and counselling for performance or conduct improvement.

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Equality & Diversity - Dignity at Work

This qualification is appropriate for those who wish to gain underpinning knowledge & understanding of equality & diversity.

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Interviewing and Selection (1 day)

This one day workshop examines the pitfalls of interviewing and selection.

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Performance Development and Reviews (1 day)

Many Managers have responsibility for reviewing their staffs' performance within a formal appraisal system.

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Achieving Excellence in Customer Service

To develop a positive approach towards customers & colleagues, leading to more effective working relationships and a higher level of customer satisfaction.

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Assertiveness (1 day)

This course explores the way in which to improve communication with others and recognise the difference between passive, aggressive and assertive behaviour.

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Meeting Skills - Make Meetings Work (half day)

This half day session is designed to raise the quality and discipline necessary for a successful meeting and to encourage more meaningful discussion and better organisation.

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Presentation Skills (1 or 2 days)

This course examines and trains in all areas of presenting and speaking confidently and effectively to groups of people.

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Skills for Receptionists (1 day)

To help receptionists create a first class image by communicating effectively both internally and externally.

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Stress Management (1 day)

This one day course examines the causes of stress for individuals at all levels.

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Team Building (Residential Course) 2 day programme

This course is designed to help companies to focus senior and middle managers on business performance issues.

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Time Management

This course finds solutions to all these (and more) and puts you back in charge of your time and your workload.

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Training & Presentation Techniques for the Trainer (1-2 people 1 day, 3-6 people 2 days)

This is a course for staff faced with the responsibility of training company personnel.

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Information Technology

Computer training totally customised to your needs and your budget.

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Course Types

In-Company Training

Our in-company training is aimed at organisations which have a group of people who all need training on the same topic.

Why in-company training?

Training is tailored to meet the specific requirements of your company. It is cost effective for a group of staff particularly if you have more than six delegates. No staff travel costs are incurred and training is delivered on a date to suit you. All you need to do is provide a suitable venue, refreshments, lunch and presentation equipment if necessary.

Are any discounts available for in-company training?

We can offer discounts for two day courses and multiple bookings, please just ask for details.

Flexi Training

If you have a group which is too small to warrant the cost of a full in-company course we can offer any of the advertised courses on a flexi scheduled basis.

How does this work?

You need to commit 2-3 bookings to enable us to set the course up. The course will then be offered to other members of the public and organisations. The flexi course will only be run if we get enough bookings to justify the delivery cost of training.

Funding and Discounts

These may be available for companies and individuals that meet the criteria set by external funding bodies - please call for information.

Discounts are available when booking two or more places on individual courses.

Funding and Discounts

Chris Chamberlain
Commercial Director

 

Sue Turner
Commercial Training Administrator

All courses have additional information available.

For course overviews please just contact us on 01902 713552

Educated & Skills Funding Agency
City & Guilds Approved Centre
EAL Recognised Partner
ilm Approved Centre
iosh
nebosh Accredited Centre
OCR Recognisng Achievement
SEMTA
Learning and Skills Improvement Service
Pearson
SPA Passport