Our team of dedicated personnel are on-hand to offer advice and information on Health and Safety, First Aid at Work, Management Training and numerous courses to suit your needs.
Courses are held publicly at Mercia Management or alternatively they can be held in-company at your premises and tailored to your industry's specific requirements.
All our expert tutors have a wealth of experience in their field, and we aim to deliver the best possible training for you and your employees.
See below some of our most popular courses, many other health, safety and bespoke training is available on request.
This is a theory course for managers and all other personnel who have the responsibility for setting up and monitoring an inspection system for portable appliance testing
Read MoreThis is a course designed for practitioners who undertake the inspection and testing of portable appliance equipment.
Read MoreThe 18th Edition training course is primarily aimed at practicing electricians with relevant experience
Read MoreThis nationally recognised qualification is the most appropriate route for gaining sound initial training in occupational safety and health.
Read MoreThe NEBOSH Fire Safety & Risk Assessment Certificate is widely acclaimed as the leading accredited fire safety qualification in the UK.
Read MoreThe NEBOSH Environmental Certificate covers the practical issues of managing environmental risk and environmental health and safety.
Read MoreDesigned for Supervisors and Managers who need to manage health and safety.
Read MoreThis course is designed for employees and contractors to understand their duties under relevant health & safety law.
Read MoreThe passport is a nationally recognised accredited training course designed to provide proof that basic health and safety has been covered.
Read MoreThe Level 2 Award is designed to help improve the workplace culture for occupational health & safety
Read MoreThis one day course is designed to look at the general requirements of many regulations and learn the techniques of risk assessment.
Read MoreThis course incorporates the fundamental health and safety knowledge necessary across all occupations.
Read MoreHSE figures for industrial accidents reported each year show that manual handling, lifting and carrying of loads causes most 'over three day' injuries.
Read MoreFormal training techniques and presentation skills for persons who have the responsibility to instruct others in manual handling.
Read MoreAn important part of managing safety in the workplace is the control of hazardous substances.
Read MoreThis course provides first aid knowledge and skills for emergency response and provides back-up support for the company first aiders.
Read MoreAll personnel who hold a First Aid Certificate must renew it within THREE YEARS.
Read MoreThis course is intended to outline the theory of fire, fire classification and the requirements for fire procedure and evacuation.
Read MoreUnder the Provision and Use of Work Equipment Regulations (1998) companies are required to train their employees in the safe use of abrasive wheels and grinding machines.
Read MoreTraining is tailored to meet your specific requirements, arranged on dates to suit you and offers an efficient and cost effective option for staff group training.
Read MoreNovice, Experienced but unlicenced and Licence Renewal training.
Read MoreThe above courses offer two day training for novice level candidates or a one or two day refresher course for experienced candidates.
Read MoreThis workshop covers the practical application of equal opportunities and avoidance of tribunal claims.
Read MoreThis programme introduces delegates to the practical methods of dealing with absence.
Read MoreThis programme is designed to develop an effective policy for both short and long term absence.
Read MoreThis workshop will practice applying discipline, dealing with grievances and counselling for performance or conduct improvement.
Read MoreThis qualification is appropriate for those who wish to gain underpinning knowledge & understanding of equality & diversity.
Read MoreThis one day workshop examines the pitfalls of interviewing and selection.
Read MoreMany Managers have responsibility for reviewing their staffs' performance within a formal appraisal system.
Read MoreA programme for those who are ideally already working in formal teams or groups whether as team leaders or team members.
Read MoreA programme for those people who are likely to become or already are, first line managers but have had little or no formal training.
Read MoreThese highly practical programmes can generate significant payback for your employer in terms of cost savings and quality improvements in your workplace.
Read MoreThey are highly practical programmes and can generate significant payback for your employer in terms of cost savings and quality improvements in your workplace.
Read MoreDelegates will have an understanding of how to gain management commitment, identify environmental aspects, write an environmental policy and implement environmental management programmes.
Read MoreThis course provides a practical workshop on the needs and requirements for undertaking effective internal audits of the quality system.
Read MoreTo develop a positive approach towards customers & colleagues, leading to more effective working relationships and a higher level of customer satisfaction.
Read MoreThis course explores the way in which to improve communication with others and recognise the difference between passive, aggressive and assertive behaviour.
Read MoreThis half day session is designed to raise the quality and discipline necessary for a successful meeting and to encourage more meaningful discussion and better organisation.
Read MoreThis course examines and trains in all areas of presenting and speaking confidently and effectively to groups of people.
Read MoreTo help receptionists create a first class image by communicating effectively both internally and externally.
Read MoreThis one day course examines the causes of stress for individuals at all levels.
Read MoreThis course is designed to help companies to focus senior and middle managers on business performance issues.
Read MoreThis course finds solutions to all these (and more) and puts you back in charge of your time and your workload.
Read MoreThis is a course for staff faced with the responsibility of training company personnel.
Read MoreComputer training totally customised to your needs and your budget.
Read MoreThis course is designed to help companies to focus senior and middle managers on business performance issues by applying team building and problem solving techniques. It identifies issues relating to internal and external customer satisfaction. Course includes an out and about 'treasure hunt' type of activity (not physically demanding).
Senior and Middle Managers