Mercia Management - Courses - Team Building (Residential Course) 2 day programme

Courses

Commercial Training Department

Our team of dedicated personnel are on-hand to offer advice and information on Health and Safety, First Aid at Work, Management Training and numerous courses to suit your needs.

Courses are held publicly at Mercia Management or alternatively they can be held in-company at your premises and tailored to your industry's specific requirements.

All our expert tutors have a wealth of experience in their field, and we aim to deliver the best possible training for you and your employees.

See below some of our most popular courses, many other health, safety and bespoke training is available on request.

Our Brochure

Please click on the link below to view our brochure

Choose one of the following courses for more information

Electrical

Health & Safety

Human Resources

Management Training

Personal Development

IT Training

Portable Appliance Testing - The Management of Electrical Equipment Maintenance

This is a theory course for managers and all other personnel who have the responsibility for setting up and monitoring an inspection system for portable appliance testing

Portable Appliance Testing - Inspection & Testing

This is a course designed for practitioners who undertake the inspection and testing of portable appliance equipment.

18th Edition - IET Wiring Regulations

The 18th Edition training course is primarily aimed at practicing electricians with relevant experience

NEBOSH - General Certificate in Occupational Health & Safety

This nationally recognised qualification is the most appropriate route for gaining sound initial training in occupational safety and health.

NEBOSH Fire Safety & Risk Management Certificate

The NEBOSH Fire Safety & Risk Assessment Certificate is widely acclaimed as the leading accredited fire safety qualification in the UK.

NEBOSH Certificate in Environmental Management

The NEBOSH Environmental Certificate covers the practical issues of managing environmental risk and environmental health and safety.

IOSH Managing Safely (Institute of Occupational Safety and Health)

Designed for Supervisors and Managers who need to manage health and safety.

IOSH - Working Safely (1 day)

This course is designed for employees and contractors to understand their duties under relevant health & safety law.

SPA - Safety Passport (Safety Passport Alliance)

The passport is a nationally recognised accredited training course designed to provide proof that basic health and safety has been covered.

Risk Assessment: Level 2 Award in Principles of Risk Assessment

The Level 2 Award is designed to help improve the workplace culture for occupational health & safety

Risk Assessment: Level 3 Risk Assessment Principles & Practice

This one day course is designed to look at the general requirements of many regulations and learn the techniques of risk assessment.

Level 2 Award in Health & Safety in the Workplace

This course incorporates the fundamental health and safety knowledge necessary across all occupations.

Manual Handling: Level 2 Principles of Manual Handling (half day)

HSE figures for industrial accidents reported each year show that manual handling, lifting and carrying of loads causes most 'over three day' injuries.

Safe Manual Handling - Training the Trainer (1-2 people 1 day, 3-6 people 2 days)

Formal training techniques and presentation skills for persons who have the responsibility to instruct others in manual handling.

Control of Substances Hazardous to Health

An important part of managing safety in the workplace is the control of hazardous substances.

Emergency First Aider in the Workplace (1 day)

This course provides first aid knowledge and skills for emergency response and provides back-up support for the company first aiders.

First Aid at Work Qualifier

First Aid at Work (3 days)

First Aid Re-qualifier 2 days

All personnel who hold a First Aid Certificate must renew it within THREE YEARS.

Fire Marshalls (half day + Bolt-On option half day Use of Extinguishers)

This course is intended to outline the theory of fire, fire classification and the requirements for fire procedure and evacuation.

Safety in the Mounting and Use of Abrasive Wheels (half day)

Under the Provision and Use of Work Equipment Regulations (1998) companies are required to train their employees in the safe use of abrasive wheels and grinding machines.

Safe Working Courses

Training is tailored to meet your specific requirements, arranged on dates to suit you and offers an efficient and cost effective option for staff group training.

Fork Lift Truck Training - All Types of Machinery Including Counterbalance and Reach

Novice, Experienced but unlicenced and Licence Renewal training.

Pendant Crane Training and Slinging & Lifting Training

The above courses offer two day training for novice level candidates or a one or two day refresher course for experienced candidates.

Avoiding Discrimination and Harassment in the Workplace (1 day)

This workshop covers the practical application of equal opportunities and avoidance of tribunal claims.

Dealing with Absence (half day)

This programme introduces delegates to the practical methods of dealing with absence.

Developing an Absence Management Policy (half day)

This programme is designed to develop an effective policy for both short and long term absence.

Discipline, Grievance and Employee Counselling (1 day)

This workshop will practice applying discipline, dealing with grievances and counselling for performance or conduct improvement.

Equality & Diversity - Dignity at Work

This qualification is appropriate for those who wish to gain underpinning knowledge & understanding of equality & diversity.

Interviewing and Selection (1 day)

This one day workshop examines the pitfalls of interviewing and selection.

Performance Development and Reviews (1 day)

Many Managers have responsibility for reviewing their staffs' performance within a formal appraisal system.

ILM2 Award & Certificate in Leadership and Team Skills (VRQ Level 2)

A programme for those who are ideally already working in formal teams or groups whether as team leaders or team members.

ILM3 Award in Leadership and Management

A programme for those people who are likely to become or already are, first line managers but have had little or no formal training.

ILM3 Certificate in Leadership & Management

These highly practical programmes can generate significant payback for your employer in terms of cost savings and quality improvements in your workplace.

ILM5 Award in Leadership & Management

They are highly practical programmes and can generate significant payback for your employer in terms of cost savings and quality improvements in your workplace.

Internal Environmental Auditing - ISO14001

Delegates will have an understanding of how to gain management commitment, identify environmental aspects, write an environmental policy and implement environmental management programmes.

Quality Systems Training

This course provides a practical workshop on the needs and requirements for undertaking effective internal audits of the quality system.

Achieving Excellence in Customer Service

To develop a positive approach towards customers & colleagues, leading to more effective working relationships and a higher level of customer satisfaction.

Assertiveness (1 day)

This course explores the way in which to improve communication with others and recognise the difference between passive, aggressive and assertive behaviour.

Meeting Skills - Make Meetings Work (half day)

This half day session is designed to raise the quality and discipline necessary for a successful meeting and to encourage more meaningful discussion and better organisation.

Presentation Skills (1 or 2 days)

This course examines and trains in all areas of presenting and speaking confidently and effectively to groups of people.

Skills for Receptionists (1 day)

To help receptionists create a first class image by communicating effectively both internally and externally.

Stress Management (1 day)

This one day course examines the causes of stress for individuals at all levels.

Team Building (Residential Course) 2 day programme

This course is designed to help companies to focus senior and middle managers on business performance issues.

Time Management

This course finds solutions to all these (and more) and puts you back in charge of your time and your workload.

Training & Presentation Techniques for the Trainer (1-2 people 1 day, 3-6 people 2 days)

This is a course for staff faced with the responsibility of training company personnel.

Information Technology

Computer training totally customised to your needs and your budget.

Team Building (Residential Course) 2 day programme

This course is designed to help companies to focus senior and middle managers on business performance issues by applying team building and problem solving techniques. It identifies issues relating to internal and external customer satisfaction. Course includes an out and about 'treasure hunt' type of activity (not physically demanding).

Who Should Attend

Senior and Middle Managers

Main Course Objectives

To develop management team building skills
To use problem solving techniques to resolve company performance issues
To produce an Action Plan to improve internal and external customer satisfaction.